What does Ethical AI really mean for financial services?

This event took place on Tuesday, June 7, 2022 at 2:55 PM UTC.

The Plantarium Stage, RAI Banking has been revolutionised by AI - protecting customers from fraud, delivering exceptional user experiences and reducing strain on human experts, to let them focus on more complex tasks. But AI bias can create systems that privilege some users and disadvantage others. It’s a technical problem with a moral imperative. It requires the right level of focus and investment to define the problem holistically, building the methods and tools of measurement, monitoring and self correction that address this important, dynamic problem lurking in the shadows. Discover the principles, and pragmatic operational approaches for how the banking community can mitigate AI bias