LangOps Universe 2022: Explore Big Bang Multilingual CX

This event took place on Tuesday, November 1, 2022 at 9:00 AM UTC.

Coinciding with the week of Web Summit, join us as we explore how to successfully, and cost-effectively, build out a custom global CX strategy that resonates with all your markets, and showcase scenarios of big brands that have achieved this. Is your multilingual CX strategy optimized to capture global revenue growth? 68% of consumers worldwide will switch to a different brand that offers products, services, and/or support in their native language. For too long, businesses have struggled to deliver great CX to their global customers at scale, but without engaging and supporting them in their local language – it’s no wonder they’re falling short. Organizations worldwide are turning to AI + automation to deliver (inter)stellar multilingual CX across all touchpoints of their customer journey – from awareness to loyalty, through to customer support. NAVIGATE Cross the challenges of adapting your brand to local markets to drive more leads and conversions MAXIMIZE Optimize your current headcount and resources by using your CRM to its full potential MEASURE Find out about translation quality and see why standard machine translation alone is not a viable business tool EXPLORE Enjoy a glimpse into the future of translation requirements in growing businesses We look forward to seeing you there!