Fireside Chat: Increasing Employees’ Digital Engagement In Order to Reach The Next Level Of Customer Adoption

This event took place on Tuesday, March 7, 2023 at 2:50 PM UTC.

Hyatt Regency Austin--Track B: Building the Foundation For A Successful Team--In order for customers to truly reap the benefits of digital, your “on the ground” employees need to be the evangelists of your digital initiatives, but a knowledge gap can exist. This session will address this gap and will help you better understand how it can be solved. · Getting employees to understand how they will benefit from understanding your digital tools. · Understanding what types of tools are available to increase employee engagement and education. · Looking at the ways in which employee engagement will lead to higher customer adoption and satisfaction.